Privacy policy

Privacy Policy

Effective Date: September 24, 2025

FYS Flowers (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Payment Information: Credit/debit card details (processed securely by our payment providers).
  • Usage Data: IP address, browser type, pages visited, and other analytics.
  • Cookies & Tracking: Information stored in your browser to improve your shopping experience.

2. How We Use Your Information

  • Process and fulfill your orders.
  • Provide customer support.
  • Improve our website and services.
  • Send promotional emails (you can opt-out at any time).
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Shipping companies, payment processors, and marketing platforms.
  • Legal Requirements: When required by law or to protect our rights.

4. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to certain data processing.

To exercise your rights, contact us at: info@fysflowers.com.

5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Cookies

We use cookies to enhance your shopping experience. You can disable cookies in your browser settings, but some features may not work properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

9. Contact Us

If you have questions or concerns about this policy, contact us at:

Email: info@fysflowers.com